E-Ring technical support is an integral part of all our products and solutions. At E-Ring, we believe a good business application is not complete without a good support team. Our support team understands the work pressure and tax payer pressure that our customers have to endure. We also understand that our customers may not use all the tools all the time, in fact, we know that certain tools and workfows will be used only once a year. Knowing our customers' workflow and how our customers work has helped us design our support structure and support material. We track all support calls, email exchanges, fax messages for constant quality improvement and for training purposes within our support team.